What is a claims adjuster?
Because it can be difficult to find your way around, let us explain the roles of each!
A SHORT GLOSSARY OF THE DIFFERENT ROLES AND SERVICES IN CLAIMS MANAGEMENT
The insurance field is frankly useful for the peace of mind of the insured, but it can be complex.
To get through a claim, you need to understand the mechanics
Insurer
Your insurer is the one with whom you have a contract covering your property in the event of a loss. At the time of your claim, you contacted your insurer so that he could fulfill his obligation to compensate you. Their role is to determine the cause of the loss and its consequences, to follow up on your file and to compensate you according to their contractual obligations. However, your interest and that of your insurer are not the same. Your insurer has an obligation to restore your property to its pre-loss condition, but not at any price.
He or she is not in the best position to determine the amount of your reimbursements, since he or she will be responsible for them.
The insurer is obliged to indemnify you according to the terms of your contract, but its objective remains to generate as much profit as possible at the end of the year.
After your loss, your insurance company calls in a claims adjuster to verify whether the loss is covered and to check the amount your insurer will have to pay to settle your claim. Did you know that a claims adjuster cannot represent the interests of the insurer and the insured at the same time?
The insurer's adjuster directs the work of several subcontractors:
Remember that the adjuster hired by your insurer remains in the service of your insurer.
INSURER'S CLAIMS ADJUSTER
CLAIMS ADJUSTER AT THE SERVICE OF THE VICTIMS
A claims adjuster, also known as a public adjuster, is someone who is objective in the insurance marketplace and negotiates on your behalf to maximize your insurance claim and protect your interests. This type of adjuster will handle your entire insurance claim, taking care to ensure that all the terms of your contract are followed to the letter and that more is collected for you. Entrusting the settlement of your claim to a public adjuster gives you the added peace of mind of knowing that someone is looking out for your interests.
Like the insurer's adjuster, the adjuster also works closely with several subcontractors:
Opening hours
Monday to Friday
8:00 am to 4:30 pm
Phone
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